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Punjab National Bank

Punjab National Bank (PNB) was established in 1894 and offers personal, social, agricultural, international and corporate banking services. PNB is a state-owned corporation and has its headquarters in New Delhi, India. The bank has a dedicated customer service department through which it addresses all kinds of customer queries and grievances. The query could be regarding any bank product or service ranging from how to use PNB NetBanking, or how to register for a particular product, request for account balance and transaction details, request for new cheque book or statement, request help with resolving any kind of issue. If you have a query for the PNB credit card customer care department, you can approach the general enquiry number or the dedicated number for credit card enquiries and have a representative resolve your issue.

Below is a list of PNB Customer Care nos. for general enquiries and PNB Card Customer Care numbers (for queries related to credit cards).

Punjab National Bank Credit Card Toll Free Number

If you would like to get in touch with the bank for any kind of credit card-related query – be it credit card information or credit card blocking or to file any complaints related to credit cards, you can contact the following PNB credit card customer care no.:

Punjab National Bank24 x 7 credit card Customer Care Toll free number: 1800 180 2345

You can also contact the non Toll Free number : 0120-4616200

In case of loss or fraud

In case of loss, theft or fraudulent transaction on your credit card, call thePNB Credit Cards 24-hour Customer Care numbers 1800 180 2345 or 0120 – 4616200 immediately to get your credit card blocked.

You can also send an email to creditcardpnb[at]pnb[dot]co[dot]in and get your credit card blocked.

In case you lose your debit card, you should immediately contact the bank and get your card hotlisted or blocked to avoid potential misuse. Following are the ways you can do it:

You can call the PNB 24x7 customer care toll free numbers: 1800 180 2222 /1800 103 2222 or non-toll free number 0120-2490000.

Direct call to ATM Switch: 011-23319972.

Block your card through SMS:

SMS HOT (space) Card Number to 5607040 from your registered mobile number.

You can also contact your nearest PNB branch.

Punjab National Bank Customer Care 24x7 for general enquiries

You can call the following number(s) in case of general enquiries like balance or transaction enquiries. You can give a missed call on the toll free/non toll free numbers from your registered mobile number and you will get your account balance You can also contact thePNB customer service nos.in case you need to report any kind of issue including non-disbursement of cash from a PNB or non-PNB ATM, or if you get a transaction alert for a withdrawal you didn’t make.

PNB Customer Care Toll Free numbers

Toll free- 1800 180 2222 / 1800 103 2222

Non Toll Free No.: 0120-249000

Landline: 011-23714562

Punjab National Bank Customer Care (Email contacts)

If you wish to contact PNB via email, you can write to: care[at]pnb[dot]co[dot]in

For NRIs:

If you are an NRI wishing to contact PNB Customer Care, you can do so by calling the following number: +91 120 249 0000.

You can also hotlist your debit card by PNB Internet Banking. Kindly note that debit card once blocked cannot be unblocked later.

Contact Punjab National Bank – City Wise


For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the PNB Bank 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback. You can also submit your feedback online by using the Feedback form available on the PNB website.

For Grievance Redressal

  • The bank provides a separate link on its website in case of any grievances, complaints, queries or feedback. If you have a grievance you wish you file, you can do so in any of the following ways: Contact the branch manager of the branch where your account is maintained. If this is not possible, you can approach the branch manager of your nearest PNB branch. The Branch Manager is the first point of contact for immediate redressal of grievance. Ensure that you obtain the complaint form from the branch and submit the complaint on the prescribed format against acknowledgement.
  • You can also submit your complaint online, using the online form available on the PNB website. This ensures faster resolution. It is also possible to track the status of your complaint by quoting your CRM Service Number.
  • You can also call the PNB 24 Hours Customer Care number and lodge a complaint. Make sure you get your docket/reference number for future referrals.
  • If you are not satisfied with the resolution provided at Level 1 or you did not receive any response, then you may escalate this issue to the Circle Head of Punjab National Bank.
  • If you are not satisfied with the resolution provided at Level 2 or did receive any response, then you may escalate this issue to the Zonal Head of Punjab National Bank.
  • If the resolution provided at Level 3 is not satisfactory, or you did not receive a reply, then you can escalate this issue to the Principal Nodal Officer (PNO). Following are the details:

Principal Nodal Officer

Punjab National Bank

HO: 5, Sansad Marg,

New Delhi-110001

Tel. No: +91-11-23716185

Fax: +91-11-23323707

E-Mail: care[at]pnb[dot]co[dot]in

If you still have not received a satisfactory resolution within a month, you may get in touch with the Banking Ombudsman appointed by the Reserve Bank of India.

Locate PNB Bank

There is a comprehensive list of address and numbers if you wish to get in touch with PNB bank. Just log on to the website and click on the “Locate Us” link, where you could search and refine to find the address of your desired PNB bank branch. Following is the corporate and address of the bank :

Corporate Office

# 7, Bhikhaiji Cama Place,

New Delhi - 110 607

Punjab National Bank (PNB) City Based Customer Care



1-2, Raghunath Nagar, MG Road, Agra, U P -282002


6th Floor,Gujarat Bhavan, Opp M J Library, Ellissbridge, Ahmedabad,Gujarat-380006


First Floor Sangam Place, Civil Lines, Allahabad


1st & 2nd Floor, Harshil Tower, Naru Marg, Aerodrome Road, Alwar, Rajasthan.


2nd Floor,Opp.St. Francis Schoo;, MC LEOD Road, Amritsar,Punjab- 143001

Andhra (Vijayawada)

House No: 9-35, First Floor, Kavuri Towers, Kamayya Thopu Centre, Kanuru, Vijayawada, Andhra Pradesh-520007


2nd Floor,Hotel Regal Complex,East Ramana Maidan Rd,Ara, Bihar-802301


26-27, M G Road, Raheja Towers,Banglore, Karnataka-560001


PNB House Plibhit Bypass Road,Bareilly,U P -243006


PNB House, Super Bazar, Bharatpur, Rajasthan-302001


SCO 29 to 31,Model Town,Ph-1,Opposite TV Tower, Bhatinda, Punjab-151001


PNB House,1,Arera Hills,Bhopal, M P -462011


Deen Dayal Bhawan,4th Floor,Janpath, Ashok Nagar,Bhubaneswar,Orissa-751009


Ramchandrapur,Biharsharif,Distt Nalanda,Bihar -803101


A-48, Gaurav Path Ring Road No.2, Near Pallav Bhawan Bilaspur


Sector 4, City Centre, Bokaro Steel City Bokaro, Jharkhand


PNB House, Yamunapuram,Bulandshahr, U P -203001


Shri Durga Market,GT Road 2nd floor, police line bazar post office - Sripally Burdwan West Bengal - 713103.


PNB House,SCO.31-42,Bank Square,Sec-17B Chandigarh, PIN-160017


PNB Towers, 2nd & 3rd floor, no.46-49, Royapettah High Road, Royapettah, Chennai - 600014.


179, Khanda Enclave,Ram Nagar, Coimbatore - 641009, Tamil Nadu


Near Radio Station, G M Road Distt - Darbhanga, Bihar - 846004


PNB House,1-Paltan Bazar,Dehradun, Uttrakhand-248001

Delhi Central

Rajendra Bhawan, Rajendra Place, New Delhi-110008

Delhi North

Rajendra Bhawan, Rajendra Place, New Delhi-110008

Delhi South

Rajendra Bhawan, Rajendra Place, New Delhi-110008


Near GPO, Dharamshala,HP-176215


PNB House,2nd Floor, 40/1461,Market Road, Ernakulam,Kochi, Kerala-682011


Acharya NarendraDeo Nagar, Deokali Road, Distt- Faizabad, U P - 224001


400, A P Colony, Gaya, Bihar-823001


Alhadpur, Opp. Tulsi Inter College,Gorakhpur, U P -273001


Nilgiri Mansion, Bhangagarh, G S Rd,Guwahati-781005


Vatsal Mansion, Citry Centre Gwalior M.P


New Road Hamirpur (HP) -177001


Sector-IV,BHEL Complex,Haridwar,Uttarakhand-249401


ITI Chowk,Dabra Road, Hissar,Haryana-125005


Improvement Trust Building, Chandigarh Road,Hoshiarpur, Punjab

Hyderabad (Telangana)

6-1-73,Sayeed Plaza,Saifabad,Hyderabad-500004


20,Sneh Nagar,Indore, M P


1227,Napier Town, Jabalpur, M P -482001


2, Nehru Place, Tonk Road,Jaipur, Rajasthan -302015


Civil Lines, Jalandhar, Punjab-144001


Gupta Tower, 1st Floor Rail Head Complex, Bahu Plaza, Jammu 180012


Near Sudha Nursing Home, Kanpur Road, Jhansi, U P -284128


802,Angira Darpan,1st Floor,Chopasni Road,Jodhpur, Rajasthan-342003


59/29 Birhana Road, Kanpur, U P-208001


PNB House, Satyanarayan Bazar, Kapurthala,Punjab-144601


Meera Ghati Sadbhawana Chowk, GT Road,Karnal, Haryana-132001


Bazpur Road,Kashipur Distt Udhamsingh Nagar, Uttrakhand-244716


A G Tower,3rd Floor,125/1, Park Street, Kolkata-700017


Shathabdi Bhavan, Mini Bypass Road, PO Govindapuram, Kozhikode-673016,Kerala


Sandeep Chatha Complex,Pipli Road, Kurukshetra, Haryana-136118


4,Vibhuti Khand,Opp PICUP Building, Gomti Nagar,Lucknow, U P -226010


Site No.-5, Ferozepur Road, Ludhiana,Punjab-141012


M G Road,Mandi Distt.- Mandi (H.P.) PIN-175001


LIC Building,Prabhat Nagar, Saket, Meerut, U P -250001


Vidyasagar Road,Battala Chowk, Midnapur, W B - 721101


Ram Ganga Vihar, Ph-II, Kanth Road,Moradabad, U P -244001

Mumbai City

Maker Tower F-Wing, 7th Floor, Cuffe Parade World Trade Centre Mumbai

Mumbai Suburb

Plot Noc-5, G Block, Bandra Kurla Complex, Bandra(East), Mumbai-400 051


68,Kambalwala Bagh,New Mandi Muzaffarnagar, U P 251001


Aghoria Bazar, Mazaffarpur, Bihar-842002


PNB House, Kingsway, Nagpur, M P -440001


C-13, 3rd floor, Sector-1, Noida-201301


Karam Complex, Sirhind Road,Patiala, Punjab-147001


Chanakya Tower,R- Block.Patna-800001


Aurora Towers, Mezzanine Floor,9 Moledina Road,Pune Camp, Pune-411001


2nd Floor, Madina Manzil, Kutchery Chowk, Raipur, Chhattisgarh 492001


Bagroy Market,Main Road, Ranchi-834001


Ram Gopal Colony,Sonepat Road, Rohtak, Haryana-124001


Balaji Mid Town, 1St Floor, Deheripali, Po-Budharaja,Dist:-Sambalpur, Odisha - 768004


Regent House, Near Lift,The Mall, Shimla, H P - 171001


PNB House, Jawahar Nagar, Meera Marg, Sriganganagar, Raj-335001


4th floor, Tulsi krupa Arcade, Aaimata chowk, Suratbardoli road, Surat-395010


LIC Building 3rd Floor Reti Stand Udaipur, 313002


S-20/56 D, Kenndy road,The Mall, Cantonment, Varanasi, U P -221002

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