Kotak Mahindra Bank Credit Card Customer Care Number

Kotak Mahindra Bank Credit Card Toll Free Number

Kotak Mahindra Bank Customer Care 24 x 7 Toll Free number: 1860 266 2666

Credit Card Helpline Number: 1860 266 2666

Abroad Helpline Number: +91 22 6600 6022

Kotak Mahindra Bank Credit Card Customer Care - International Toll-Free Numbers

If you are a holder of Kotak Mahindra Bank credit card and traveling outside India, you can contact the bank easily in case of any emergency like the loss of a card or any foreign currency-related query. NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll free numbers in case of any eventuality.

If you wish to contact Kotak Mahindra Bank via email, below are the email addresses for specific departments:

Kotak Mahindra Bank E mail addresses

In case you wish to register and report any security related issues such as frauds or vulnerabilities with regards to Kotak Mahindra Bank systems and its allied services, you can send an email to: itsecurity[dot]bank[at]kotak.com

For Registering Your Feedback:

In case you want to leave your feedback with the bank, you can call the Kotak Mahindra Bank 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback.

For Grievance Redressal

Level One

The bank provides a separate link on its website in case of any grievances, complaints or queries. If you have any grievance you wish to file, you can do so in any of the following ways:

• You can submit your request online via the online form which is available on the Kotak Mahindra Bank website.
• You can email your complaint at service[dot]bank[at]kotak (dot)com
• You can visit any of the branches and file a complaint with the Branch Manager
• You can write to Kotak Mahindra Bank at the following address: Kotak Mahindra Bank Ltd., P.O. Box: 16344, Mumbai – 400013
• You can also login to your NetBanking account and click on the Inbox section to write to the bank.

Level Two

In case you have not received the expected level of service from the bank and the resolution provided at Level 1 does not meet your expectation, you can submit your complaint online using the online form available on the bank’s website.

Level Three

If the resolution provided at Level 2 does not meet your expectation, you can write to the Nodal Officer using the online form which is available on the website.

Level Four

If you have not received a satisfactory response at Level 3 within 5 working days, you can escalate the issue to the Principal Nodal Officer using the online form which is available on the website.

Level Five

If you have not received a satisfactory response at Level 4 within 5 working days, you can escalate the issue to the Internal Ombudsman of Kotak using the form available online on their website.

Locate Kotak Mahindra Bank

There is a comprehensive list of address and numbers if you wish to get in touch with Kotak Mahindra bank. Just log on to the website and click on the “Find ATM/Branch” link. You could search and refine to find the address of your desired branch location.

Following is the registered address of the bank:

Kotak Mahindra Bank

Kotak Mahindra Bank Phone Banking Numbers City-wise

Kotak Mahindra Bank SMS Banking

Get information on the go! Whenever you require any information, you can simply send an SMS to 9971056767 or 5676788 and get the details related to account balance, salary credits, large debits, large credits, holding value amongst others. Please note that you need to register your mobile number for SMS Banking. Following are some of the services that can be availed through SMS Banking: