Kotak Mahindra Bank Credit Card Customer Care Number

Kotak Mahindra Bank 24X7 Credit Card Customer Care Number

For any queries, complaints, feedback and grievances related to your credit card, you can call the 24X7 customer care number 1860 266 2666 or 1860 266 811. The customer support team is quick to respond to your queries and provide clarification and solutions to all the issues.

Kotak Mahindra Bank 24X7 Credit Card Customer Care Numbers by City

For all queries or reporting of fraud and hot listing of your credit card, you can call the following helpline numbers from across the city.

Kotak Mahindra Bank 24X7 Credit Card Customer Care International Toll-Free Numbers

If you are a holder of Kotak Mahindra Bank credit card and traveling outside India, you can contact the bank easily in case of any emergency like the loss of a card or any foreign currency-related query. NRI Customers and Kotak Multi Currency World Travel Card customers can call the following respective toll-free numbers in case of any eventuality.

Abroad Helpline Number: +91 22 6600 6022. The calls made to this number is chargeable. However, if you are in any one of the following countries, you can call the respective toll-free numbers.

Kotak Mahindra Bank Credit Card Customer Care by Email

To email your queries related to the credit card, you can visit the official website and leave your mobile number, email id and leave a message of your issue. Any complaints related to payment status, rewards redemption, priority pass, statement, billing, contact address etc can be resolved through email communication.

Kotak Mahindra Bank Credit Card Grievance Redressal

Kotak Mahindra Bank is committed to providing the best customer support and services for all banking products. For any credit card related grievances or queries, you can approach the following methods to convey it to the Kotak Mahindra bank officials.

Level 1: File a complaint

The bank provides a separate link on its website in case of any grievances, complaints or queries. If you have any grievance you wish to file, you can do so in any of the following ways:

You can submit your request online via the online form which is available on the Kotak Mahindra Bank website.

You can visit any of the branches and file a complaint with the Branch Manager. The bank will the share the response within 7 working days.

You can write to Kotak Mahindra Bank at the following address:

Kotak Mahindra Bank Ltd.,

P.O. Box: 16344,

Mumbai – 400013

You can also login to your Net Banking account and click on the Inbox section to write to the bank.

Level 2: Contact the grievance redressal officer

If the resolution provided at Level 2 does not meet your expectation, you can write to the Nodal Officer using the online form which is available on the website.

Level 3: Write to the Nodal officer

If you have not received a satisfactory response at Level 2 within 5 working days, you can escalate the issue to the Principal Nodal Officer using the online form which is available on the website.

Level 4: Write to the banking ombudsman

If you have not received a satisfactory response at Level 4 within 5 working days, you can escalate the issue to the Internal Ombudsman of Kotak using the form available online on their website.

Kotak Mahindra Bank Contact Addresses

Registered Office

27 BKC, C 27, G Block,

Bandra Kurla Complex,

Bandra (E), Mumbai – 400051

Customer Service Centre

24 Hours Customer Care No.: 1860 266 266

Letter: P.O. Box: 16344, Mumbai – 400013

Locate Kotak Mahindra Bank

There is a comprehensive list of address and numbers if you wish to get in touch with Kotak Mahindra bank. Just log on to the website and click on the “Find ATM/Branch” link. You could search and refine to find the address of your desired branch location.

About Kotak Mahindra Bank

Kotak Mahindra Bank is an Indian private sector bank headquartered in Mumbai, India. It has 1369 branches and 2163 ATMs across 689 locations. Being the fourth largest bank in India by assets, Kotak Mahindra Bank provides variety of financial services for corporate and retail customers.