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Indian Overseas Bank Credit Card Customer Care

IOB Credit Card Customer Care 24 x 7 Toll-Free Number: 1800 425 7744

IOB has a well-established customer service department that can help resolve any enquiry, clarification or issue you might have. You can approach the customer service cell for any kind of clarification. Be it a transaction-related enquiry, or to send in your feedback and requests, or to check the status of a cheque you may have deposited, or to stop payment on a cheque, you can approach the customer service - all these queries and more can be addressed at the bank’s customer service desk.

If you want to contact the IOB Credit Card Customer Care department, you can also approach the general enquiry number to resolve your query. Below is a list of IOB Customer Care Nos. for general enquiries and IOB Card Customer Care Numbers (for queries related to credit and debit cards).

Indian Overseas Bank Credit Card Customer Care Number
Indian Overseas Bank 24X7 Credit Card Customer Care Number

IOB Credit Card Customer Care Toll-Free Number

You can approach the IOB Credit Card Customer Care No. for all general enquiries as well as queries related to credit cards like outstanding balance, help with converting an expensive purchase into EMI, information on latest transactions, unbilled transactions, PIN request, info on interest and service charges, etc. and to block your credit card in the unfortunate case you lose it.

Following are the IOB Credit Card Contact Details if you wish to contact the bank for any credit card query-

IOB Credit Card Customer Care 24 x 7 Toll-Free Number: 1800 425 7744

IOB Customer Care Toll-Free Number – For General Enquiries

For any kind of general enquiry like ATM / Branch locations, a product enquiry, documents required for a loan product, or locker rates enquiry, reissue of password for Internet Banking or help with Internet Banking etc., you can contact the general enquiry customer care department on the following number: 1800 425 4445

Following are dedicated numbers for specific departments in case you have a query.

Nature of EnquiriesPhone NumberEmail Id
ATM /Visa Debit Card-related Issues

1800 425 7744

atmcard[at]iobnet[dot]co[dot]in
ATM Transactions related issuesatmtxns[at]iobnet[dot]co[dot]in
NEFT/RTGSrtgscell[at]iobnet[dot]co[dot]in
Internet /Mobile Bankingeseeadmin[at]iobnet[dot]co[dot]in
Pension matterscppc[at]iobnet[dot]co[dot]in
Credit Cardcreditcard[at]iobnet[dot]co[dot]in
ATM Installations and Management related issuesiobmanagedservices[at]iobnet[dot]co[dot]in
Retail Banking/Home Loans/Education Loans/ Depositsmdd[at]iobnet[dot]co[dot]in
Agri and Rural Creditpcdagri[at]iobnet[dot]co[dot]in
SME Creditsme[at]iobnet[dot]co[dot]in
Bank Share holdersinvestorcomp[at]iobnet[dot]co[dot]in
Foreign Exchange, Inward, Remittancefedcar[at]iobnet[dot]co[dot]in
Foreign Exchange, Inward, Remittance fedcar[at]iobnet[dot]co[dot]in

fedgen[at]iobnet[dot]co[dot]in

NRI Bankingnrihelp[at]iobnet[dot]co[dot]in
Other Public Grievancesnarayanv[at]iobnet[dot]co[dot]in
Customer Services Dept., Chennaitmxavier[at]iobnet[dot]co[dot]in

NRI Help Desk

IOB has a dedicated number for its NRI customers. You can call on the number if you are facing any issue with Internet Banking, need assistance with Mobile Banking, need information on Forex related services or need information on how to open an NRI account. All kinds of queries and more are handled at the NRI Customer Service Number. Following are the details:

Specialized NRI Branch

# 62, Rukmani Lakshmipathy Road,

Egmore,

Chennai 600 008

Tamil Nadu

Email id – nricell[at]iobnet[dot]co[dot]in

The working hours are from 10.00 a.m. to 5.00 p.m. IST.

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the OB 24 Hours Customer Care Numbers and talk to a customer care executive regarding your feedback.

For Grievance Redressal

The bank has a transparent system when it comes to handling grievances and complaints. While lodging a complaint, you will be given a complaint number or reference number, which you will need to keep handy at all times. If you have a grievance you wish to file

Step 1:

Contact their Branch Manager where you have your account over phone or Register the Complaint in the Complaint Register available with Branch Manager. You will get the resolution within 7 days.

Step 2:

If the resolution given by the Branch does not meet your requirement you may write to the Regional Manager or send an email. You will receive the response within 7 days.

Step 3:

If the Complaint is not resolved by the Regional Manager, you may write or send an email to the General Manager, Customer Service Dept. being the Nodal Officer, Public grievances at Central Office. You will receive the resolution within 7 days.

Step 4:

Even after having followed the above steps, if are not satisfied, you may approach Banking Ombudsman constituted by RBI under Banking Ombudsman Scheme-2006.

About Indian Overseas Bank

Indian Overseas Bank, established in 1937 before World War 2 to encourage overseas banking and foreign exchange operations, it is now managed by "The Nationalized Banks (Management and Miscellaneous Provisions) Scheme, 1970, formulated by the Central Government, after consultation with the Reserve Bank of India, in exercise of the powers conferred by section 9 of "The Banking Companies (Acquisition and Transfer of Undertakings) Act 1970".

The bank is operating with about 3700 domestic branches, including 1150 branches in Tamil Nadu, 3 extension counters, and eight branches and offices overseas as of 2014. It also has 3300 ATMs across India.

Locate IOB

If you wish to find a particular branch or find the branch closest to you, log on to their website and click on the “Branch Locator” link, from which you could search and refine to find the address of your desired branch / ATM. Following is the Central Office details:

Indian Overseas Bank

763 Anna Salai,

Chennai - 600002

Indian Overseas Bank Branch Office

RegionAddress

AGRA

SECTOR 12 A
3RD FLOOR, PADAM BUSINESS PARK SIKANDARA AVAS VIKAS YOJNA
AGRA
PIN: 282007
UTTAR PRADESH

AHMEDABAD

CHINUBHAI TOWERSOPP HANDLOOM HOUSE,
ASHRAM RD AHMEDABAD, PIN:
380009

BANGALORE

10/1, PALACE ROAD
LAKSHMINARAYAN COMPLEX
VASANTH NAGAR BANGALORE. PIN:
560052

BARODA

III FLOOR, ARIES COMPLEX,
B P C ROAD, ALKAPURI
BARODA. PIN: 390005

BERHAMPUR

VOS CAMPUS, II FLOOR
VIJAY BHAWAN, ENGG. SCHOOL ROAD
BERHAMPUR. PIN:
760010

BHOPAL

C.P. SQAURE

2, MALVIYANAGAR BHOPAL-462003
MADHYA PRADESH

BHUBANESHWA R

B/2, WEST SAHID NAGAR
BHUBANESHWAR. PIN: 751007

CHANDIGARH

SCO-11, MADHYA MARG, SECTOR 7 C
CHANDIGARH. PIN:
160019

CHENNAI- I

III FLOOR
IOB CENTRAL OFFICE BLDG (ANNEXE)
763, ANNA SALAI CHENNAI. PIN: 600002

CHENNAI - II

III FLOOR
IOB CENTRAL OFFICE BLDG (ANNEXE)
763, ANNA SALAI CHENNAI. PIN: 600002

COIMBATORE

11/952, CROSS CUT ROAD GANDHIPURAM
COIMBATORE. Pin:
641012

DELHI

2, III FLR, RACHNA BLDG, RAJENDRA PLACE, PUSA ROAD PATEL NAGAR POST, NEW DELHI Pin:
110008

DEHRADUN

595
INDIRA NAGAR, MALIK CHOWK
DEHRADUN PIN: 248006

DELHI-NCR

M-13, IV FLOOR MIDDLE CIRCLE CANNAUGHT PLACE NEW DELHI
110 001.

DINDIGUL

23, NEW AGRAHARAM PALANI ROAD DINDIGUL-624001
TAMILNADU

ERNAKULAM

VETTUKATTIL BUILDINGS JOS JUNCTION, MGRD, ER NAKULAM, KOCHI Pin:
682016

ERODE

164/3, MUTHUMARI AMMAN KOIL ST THIRUNAGAR COLONY - ERODE. Pin: 638003

GOA

II FLOOR
SALGAOCAR CENTRE RUA-DE-OUREM
PANAJI. Pin: 403001

GUWAHATI

2ND FLOOR, JUPITARA PALACE
ABC POLICE POINT GS ROAD GUWAHATI-781 005
ASSAM

HUBLI

I FLOOR, MADHAVA
ARCADE, CST NO.1+2+3+4
R S NO 611 B, GOKUL ROAD
HUBLI -
580030

HYDERABAD

5-9-299, III Flr
SURYALOK COMPLEX GUNFOUNDRY,
ABIDS, HYDERABAD. Pin: 500001

JAIPUR

D-23/A, PRITHVIRAJ MARG
CHANDRA NIVAS - "C" SCHEME
JAIPUR. Pin: 302005

JALLANDHAR

LALLY NIWAS G T ROAD JULLUNDAR CITY
PUNJAB

KANCHEEPURA M

69-70, SHEIKPET NADU STREET KANCHEEPURAM Pin:
631501

KARAIKUDI

26/7, COLLEGE ROAD
I FLOOR SUBRAMANIAPURAM KARAIKUDI Pin:
630002

KOLKATA - I

119, 1ST FLOOR PARK STREET KOLKATA Pin: 700016

KOLKATA - II

119, WHITE HOUSE PARK STREET
KOLKATA Pin: 700016

KOZHIKODE

11/41 E 3RD FLOOR, M SONS ARCA CHEROOTY ROAD KOZHIKODE. Pin:
673001

LUCKNOW

10, NAV CHETNA KENDRA
III FLR, ASHOK MARG LUCKNOW Pin:
226001

LUDHIANA

550/1, FOUNTAIN CHOWK COLLEGE RD CIVIL LINES
LUDHIANA Pin: 141001

MANGALORE

KAYAR MANCH BUILDING
M G ROAD BALLAL BAGH MANGALORE
PIN : 575003

MADURAI

PLOT NO40,
80 FEET ROAD ARIGNAR ANNA
NAGAR, MADURAI. Pin: 625020

MEERUT

LIC BLDG, MANGAL PANDE OPP CHAUDHARY CHARAN SINGH UNIVERSITY, MEERUT Pin: 250005

MUMBAI I

MAKER TOWER "E", V FLOOR, CUFFE PARADE,
MUMBAI. Pin: 400005

MUMBAI II

SHARADASHRAM VIDYA MANDIR DADAR WEST, DR. BHAVANI SHANKAR DADARKAR MARG, MUMBAI - 28
PIN : 400028
MAHARASHTRA

NAGAPATTINAM

584, PUBLIC OFFICE RD VELIPALAYAM NAGAPATTINAM Pin:
611001
NAGERCOIL552/1, 1ST FLOOR, M S ROAD VETTURANIMADAM
NAGERCOIL. Pin:
629003

NAGPUR

4 C NIRMALA APARTMENT, GF, TILAK NAGAR NAWAB LAYOUT, AMRAVATI ROAD, NAGPUR 33
PIN: 440033

PATNA

II & III F, NASIMA HOUSE, WEST OF GANDHI MAIDAN
PATNA Pin: 800001

PUDUCHERRY

42.1, BRAHMINS STREET, MUDALIARPET,
PONDICHERRY Pin: 605004

PUNE

759/1 DECCAN GYMKHANA
FC ROAD PUNE-411004
MAHARASTRA

RAIPUR

PHASE 2
INVESTMENT BUILDING
JEEVAN BIMA MARG, PANDRI
RAIPUR
PIN : 492004
CHATTISGARH

RAJKOT

PAREKH CHAMBER DEBAR ROAD RAJKOT
PIN: 360001
GUJARAT

RANCHI

ATMARAM BHAVAN RADHESHYAM LANE, ROAD
RANCHI 1
PIN: 834001

SALEM

7/54, II F IDEAL GARDEN COMPLX JUNCTION ROAD, NEAR FIVE ROADS SALEM Pin: 636004

SILIGURI

OJAS MALL,
1ST AND 2ND FLOOR STATION FEEDER ROAD
SILIGURI
PIN: 734005
WEST BENGAL

THANJAVUR

85 P, MARKET ROAD EXTN. THANJAVUR. Pin: 613001

TIRUCHIRAPALLI

4, BHARATHIDASAN SALAI, CANTONMENT
TIRUCHIRAPALLI. Pin:620001

TIRUNELVELI

131, EAST CAR STREET
TIRUNELVELI TOWN TIRUNELVELI. Pin:
627006

TUTICORIN

65/A, I & II FLOOR
SHANMUGHAM COMPLEX
IOB BUILDINGS, EAST CAR ST, TUTICORIN. Pin: 628002

THIRUVANANTH APURAM

IOB BUILDINGS
26/170 M.G. ROAD THIRUVANANTHAPUR
AM
Pin: 695001

VARANASI

C-33/2
II FLOOR, SRI PREM COMPLEX
KASI VIDYA PEET ROA CHANDUA SIGRA,
VARANASI PIN: 221002
UTTAR PRADESH

VELLORE

324, SRI KRISHSNA PLAZA, 1ST FLOOR,
RTO ROAD, PHASE III SATHUVACHERI VELLORE-632 009
TAMILNADU

VIJAYAWADA

40-9-27, RING ROAD
I & II FLOORS, ADJ TO TELCO YARD,
VIJAYAWADA. Pin:
520008 2474820

VISAKHAPATNAM

13-26-2 APURUPA ARCADE MAHARANIPETA
VISAKHAPATNAM. Pin: 530002

Customer Reviews

Overall Rating: 4.7 / 5 (3 Reviews)

22 Jan 2018

Fine and quickly process and activities in my branch manager.

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