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ICICI Bank is one of the leading private sector banks in India and started operations in 1994. Headquartered in Mumbai, it provides a wide range of banking products and financial services.

ICICI Bank has a dedicated customer care department that addresses all kinds of customer issues and queries. Whether your query is to know your credit statement due date, or asking about a particular loan product or a billing issue on your credit card, you can turn to the customer service center at the credit card toll free number or general enquiry number to get all your queries answered.

If you have an issue with your credit card and want to contact the ICICI Bank Credit Card Customer Care department, you can call the ICICI Bank Customer Care nos. for general enquiries and can reach the ICICI Bank card customer care on these numbers as well.

ICICI Bank Customer Care Number

Below is a list of phone banking numbers for retail customers by state and for major cities. Locate the state or city you are calling from, and dial the listed number.

Andhra Pradesh: 7306667777
Assam: 9864667777
Bihar: 8102667777
Chattisgarh: 9098667777
Goa: 9021667777
Gujarat: 8000667777
Haryana: 9017667777
Himachal Pradesh: 9817667777
Jammu & Kashmir: 9018667777
Jharkhand: 8102667777
Karnataka: 8088667777
Kerala: 9020667777
Madhya Pradesh: 9098667777
Maharashtra: 9021667777
Orissa: 9692667777
Punjab: 7307667777
Rajasthan: 7877667777
Tamil Nadu: 7305667777
Telangana: 7306667777
Uttar Pradesh: 8081667777
Uttarakhand: 8081667777
West Bengal: 8101667777

ICICI Bank City-wise Phone Banking numbers

Ahmedabad: 07933667777 / 07944455000
Bangalore: 08033667777 / 08044455000
Bhopal: 07553366777
Bhubaneswar: 06743366777
Chandigarh: 01723366777 / 01724445500
Chennai: 04433667777 / 04444455000
Dehradun: 01353366777
Delhi: 01133667777 / 01144455000
Ernakulam: 04843366777
Gurgaon: 01243366777 / 01244445500
Hyderabad: 04033667777 / 04044455000
Jaipur: 01413366777 / 01414445500
Kolkata: 03333667777 / 03344455000
Lucknow: 05223366777 / 05224445500
Mumbai: 02233667777 / 02244455000
Panaji: 08323366777
Patna: 06123366777
Raipur: 07713366777
Ranchi: 06513366777
Shimla: 01773366777

Wealth Management and Private Bank Customers

If you are a Wealth Management or Private Bank customer, there is a dedicated toll free number that you can call as well as dedicated lines by state and for the major cities.

ICICI Bank Customer Care 24 x 7 Toll Free Number for Wealth/Private Banking customers: 1800-103-8181

ICICI Bank State-wise Wealth/Private Banking Numbers

Andhra Pradesh: 7306443399
Assam: 9864443399
Bihar: 8102443399
Chattisgarh: 8103443399
Goa: 7304443399
Gujarat: 8306443399
Haryana: 9017443399
Himachal Pradesh: 9817443399
Jammu & Kashmir: 9018443399
Jharkhand: 8102443399
Karnataka: 8088443399
Kerala: 9020443399
Madhya Pradesh: 8103443399
Maharashtra: 7304443399
Orissa: 7735443399
Punjab: 7307443399
Rajasthan: 8955443399
TamilNadu: 9025443399
Telangana: 7306443399
Uttar Pradesh: 8303443399
Uttarakhand: 8303443399
West Bengal: 9832443399

ICICI Bank City-wise Wealth/Private Banking Numbers

Ahmedabad: 07933443399
Bangalore: 08033443399
Bhopal: 07553344339
Bhubaneswar: 06743344339
Chandigarh: 01723344339
Chennai: 04433443399
Dehradun: 01353344339
Delhi: 01133443399
Ernakulam: 04843344339
Gurgaon: 01243344339
Hyderabad: 04033443399
Jaipur: 01413344339
Kolkata: 03333443399
Lucknow: 05223344339
Mumbai: 02233443399
Panaji: 08323344339
Patna: 06123344339
Raipur: 07713344339
Ranchi: 06513366777
Shimla: 01773344339

ICICI Bank Customer Care numbers for Corporate/Business Banking Customers/Retail Institutional Banking Customers – City-wise

Ahmedabad: 07933446699
Bangalore: 08033446699 / 08044456000
Bhopal: 07553344669 / 07554445600
Bhubaneswar: 06743344669
Chandigarh: 01723344669 / 01724445600
Chennai: 04433446699 / 04444456000
Dehradun: 01353344669
Delhi: 01133446699 / 01144456000
Ernakulam: 04843344669
Gurgaon: 01243344669 / 01244445600
Hyderabad: 04033446699 / 04044456000
Jaipur: 01413344669 / 01414445600
Kolkata: 03333446699 / 03344456000
Lucknow: 05223344669
Mumbai: 02233446699 / 02244456000
Panaji: 08323344669
Patna: 06123344669
Raipur: 07713344669 / 07714445600
Ranchi: 06513344669
Shimla: 01773344669

For NRIs

If you are an ICICI customer located outside India, there are a variety of ways in which you can contact the bank.

You can call the following toll free numbers for customer care. These phone lines are available 24 x 7.

You can have video face to face via the Video Banking App.

You can email your query.

You can request a call back by sending your contact details on the form online.

ICICI Bank Customer Care 24 x 7 International Toll-Free Numbers

CountryToll-Free Number
Canada1866 ICICI 4U
UK0 8081 314 151
Singapore800 101 2553
UAE8000 9114 001
Bahrain800 04 877

From Europe


From India - For NRIs when in India: 1800-102-5600

Non-Toll Free Numbers to India (From any Country): 91-40-3099 8025

ICICI Bank Contact Numbers of other global offices

Bahrain: + 973 17 576 161

Hong Kong: +852-22342651, +852- 22342655

Sri Lanka: + 94 11 4242448

Russia: + 7 495 981 4988

Video Banking for NRIs

You can now chat face-to-face with an ICICI Bank customer care executive through ICICI Bank Video Banking App. The App is available on Google Play store and on the Apple App Store.

By Email

You can write to ICICI Bank at the following email ID: nri[at]icicibank[dot]com.

Call back facility

If you are an NRI wishing to open a bank account with ICICI, then you can request a call back by filling the simple online form. Just fill in your contact details to receive a call from ICICI Bank Customer Care 24 x 7.

If you are an existing NRI customer wishing to contact ICICI Bank, then you can take advantage of the free call back facility. Just fill in your contact details on the online form and the bank will get back to you!

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the ICICI Bank 24 Hour Customer Care Numbers and talk to a customer care executive regarding your feedback.

For Grievance Redressal

The bank provides a separate link on its website in case of any grievances, complaints or queries. If you have any unresolved query or grievance you wish to file, you can do so by dialing the Toll Free number 1800 102 4242 between 9 a.m. to 6 p.m. from Monday to Friday. Make sure to keep your Service Request Number handy.

Locate ICICI Bank

There is a comprehensive list of address and numbers if you wish to get in touch with ICICI bank. Just log on to the website and click on the “locate us” link, from which you could search and refine to find the address of your desired ICICI bank branch. Following is the corporate and registered addresses of the bank:

Corporate Office

Registered Office

ICICI Bank Limited

Landmark, Race Course Circle,

Vadodara 390 007.

Tel: +91-265-3263701

ICICI Bank Towers,

Bandra-Kurla Complex, Mumbai 400 051.

Tel: +91-22-33667777

Fax: +91-22-26531122

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Customer Reviews

Overall Rating: 3.0 / 5.0 (1 Reviews)

3 Feb 2018

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