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Bank of Baroda

Bank of Baroda was founded in 1908 and offers products related to credit cards, consumer banking, corporate banking, finance and insurance, investment banking, mortgage loans, private banking, private equity, and wealth management to name a few. The bank has a dedicated customer service department through which it addresses customer queries and grievances.

You can approach the customer service department in case of any kind of queries, from generating PIN for ATM transactions to blocking a credit or debit card. You can also approach the customer service department for help with requesting for account balance, account transaction details, request for new cheque book or statement, to help with resolving any kind of complaint. If you want to contact the Bank of Baroda Credit Card Customer Care department, you can also approach the general enquiry number to resolve your query.

Below is a list of Bank of Baroda Customer Care nos.for general enquiries and Bank of Baroda Card Customer Care Numbers (for queries related to credit cards).

Bank of Baroda Credit Card Customer Care Toll-Free Number: 1800 22 33 44 / 1800 102 44 55

Bank of Baroda 24 x 7 Customer Care Toll-Free Number (For general enquiries)

For telebanking and any general enquiry, you can contact the following number from any Landline / Mobile number and talk to a customer care representative.

Customers can contact the Toll-Free Customer Care Number at 1800 22 33 44 / 1800 102 44 55

Dedicated toll-free no. for Pradhan Mantri Jan Dhan Yojana (PMJDY) customers and other Financial Inclusion schemes: 1800 102 77 88

Hotlisting of Cards

In case you lose your card and wish to get it blocked, you can call the Bank of Baroda Card Customer Care at 1800 102 4455 to immediately get your card hotlisted.

Bank of Baroda Debit Card Customer Care No.

In case you have any queries related to Debit Cards, you can call the following number and talk to a customer care representative.

Bank of Baroda Card Customer Care Number: 1800-22-6999

Bank of Baroda Customer Care Service for NRI Customers

If you are overseas and wish to talk to a customer care representative for telebanking or in the event of any emergency like a lost card or any foreign currency-related query, you could contact the following NRI customer care nos.: 91 22 26529981 / 91 22 40768300. Call charges are applicable.

Bank of Baroda NRI Desk:

Contacting the bank in case of an emergency has been made easier with the introduction of NRI Desk, which caters exclusively for NRIs. It is a focal point for addressing issues, clarifications etc. relating to NRI Customers. Following are the details:

Contact via E mail:
Bank of Baroda,
Deposit Resources
NRI Business Deptt,
BCC, Baroda Sun Tower, BKC
Tel: +91 22 66983281, 66983284

Bank of Baroda Customer Care Service Number – Region Wise

Following is a list of Bank of Baroda region-wise numbers

RegionContact Number
Bihar Region0612 - 2557219
Jharkhand Region0657 - 2249391, 2249410 
Muzaffarpur Region0621-2244041
Odisha Region0674 - 2392215
Sambalpur Region0621-2244041
Kolkata Metro Region033 - 23401500
Greater Kolkata & ANI Region033 - 23401431,23576212
West Bengal & Sikkim Region0342-2658283
North East Region0361 - 2456124
Mumbai Metro East Region022 - 25969934
Mumbai Metro North Region022 - 26792871
Mumbai Metro South Region022 - 22614706/22614707
Mumbai Metro Central Region022 2302 3247 / 022 2302 3235
Ahmedabad City Region079 -26473135 
Anand Region02692 - 268803
Jamnagar, Region0288 - 2554804
Mehsana Region02762 - 256855
Rajkot Region0281 - 2232281
Kutch Region02832-229712
Baroda Region0265 - 2361026
Bharuch Region02642 - 245394
Bulsar Region02632 - 253074
Panchmahal Region02672 - 242587
Surat Region0261 - 2471211 / 2460783
Goa & West Maharashtra Region0832 - 2224003
Nagpur Region0712 - 2527466
Pune Region(020)- 25937201
Aurangabad Region0240-2477561 / 62 / 64
Bhopal Region0775 - 2556274 / 4278855
Indore Region0731-2437001
Raipur Region0771 - 4057595
Chandigarh Region0172 - 2701617
Delhi Metro-I Region011 - 23319192
Delhi Metro-II Region011 - 23725127
P & J K, Jalandhar Region0181 - 2404017
Indraprastha Region011-22227701
Ajmer Region0145 - 2642470 / 2343593
Jaipur Region0141 - 2378325
Jodhpur Region0291 - 2550084
Udaipur Region0294 - 2428082 / 2426889
Bharatpur Region05644-220231 
Kota Region0744-2440681
Bikaner Region0151-2231015
Telangana Region (Hyderabad)040 - 23421601
AP Region (Visakhapatnam)0891-2576005
Karnataka Region080 - 22220190
Chennai Metro Region044 - 23454219
Kerala Region0484 - 4027901
Tamil Nadu Region0422 - 2303735 / 2305827 / 2307968
Madurai Region0422-2301252
Faizabad Region05278 244531
Allahabad Region0532 - 2465984
Kanpur Region0512 - 2215655 / 2221111
Lucknow Region0522 - 2208102
Varanasi Region0542 - 2366349
Sultanpur Region05362-228702
Agra Region0562 - 2850226
Bareilly Region0581 - 2421824 
Shahjahanpur Region5842-280542
Uttarakhand Region05946-282
Moradabad Region0591- 2450172

For Registering Your Feedback

In case you want to leave your feedback with the bank, you can call the Bank of Baroda 24 Hours Customer Care Numbers at 1800 22 33 44 / 1800 102 44 55 and talk to a customer care executive regarding your feedback.

For Grievance Redressal

The bank provides a separate link on its website in case of any grievances or complaints. If you have a grievance you wish to file, you can do so in any of the following ways:

  • You can write to the Branch Manager of the Bank Branch where your account is maintained and give the complete details of the nature of your complaint with your complete information.
  • In case you do not receive any response or the resolution provided through the above channel is not satisfactory, you can escalate the issue to the Regional Head. Ensure that you quote your Complaint ID while approaching the concerned person.
  • In case you do not receive any response or the resolution provided through Level 2 is not satisfactory, you can escalate the issue to the Zonal Head. Ensure that you quote your Complaint ID while approaching the concerned person.
  • If you are still not satisfied with the responses received through the above channels, then you can escalate the issue to the Bank’s Nodal Officer at the Head Office designated to deal with customers’ complaints / grievance giving full details of the complaint. Below are the contact details:

Nodal Officer – Bank of Baroda

(Head, Operations & Services)

Bank of Baroda,

Head Office, Suraj Plaza – 16th Floor;

Sayajigunj, Maganwadi,

Baroda-390 005, (Gujarat) India.

Tel.: (0265) 2363001 – 2307802 (PBX)

E mail: gm[dot]ops[dot]ho[at]bankofbaroda[dot]com

If you still have not received a satisfactory resolution within a month, you may get in touch with the Banking Ombudsman appointed by the Reserve Bank of India.

“Customer Day”:

To enable the customers to voice their grievances, complaints and feedbacks, a day is dedicated so that customers can come to the bank and get their issues / queries resolved. “Customer Day” is observed at all the branches of the Bank across the nation, on the 15th of every month. If 15th is a holiday or half day, it is held next day.

Locate Bank of Baroda

There is a comprehensive list of address and numbers if you wish to get in touch with Bank of Baroda. Just log on to their website and head to the “Branch Locator” link, from which you could search and refine to find the address of your desired Bank of Baroda branch. Following is the Corporate and Head Office addresses of the bank:

Corporate Centre
Bank of Baroda
Baroda Corporate Centre,
Plot No - C-26, G - Block, Bandra - Kurla Complex, Bandra (East), Mumbai-400051
Phone :(022) 6698 5000- 04
Head Office (1)
Bank of Baroda
Suraj Plaza - 1, Sayaji Ganj,
Vadodara - 390020
Phone: (0265) 2307852 / 2361852
Head Office (2)
Bank of Baroda
Baroda House,
Phone: (0265) 2576402
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